Terminix Employee Handbook

ServiceMaster Connect. Terminix offers a variety of benefits to support your health, protect your finances and enhance your overall well-being. On this site, you will find benefit information, planning tools and educational resources to help you save money and manage your benefits wisely!

Terminix Employee Handbook Office Manager and Human Resource Administrator Jan 2014 to Jan 2015 Elan Lighting - New Berlin, WI. Recruited, interviewed, hired, and onboarded 10 new employees over 1-1/2 year period.

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Important Qualities Bookkeeping skills. Pest control workers must keep accurate records of the hours they work, chemicals they use, and payments they collect. Self-employed workers, in particular, need these skills in order to run their business. Customer-service skills. Pest control workers should be friendly and polite when they interact with customers at their homes or businesses. Detail oriented. Because pest control workers apply pesticides, they need to be able to follow instructions carefully in order to prevent harm to residents, pets, the environment, and themselves.

Yes, you can edit the handbook at any time during the life of your subscription. We have a smaller company, do you cover whether we need to include FMLA or not? Once you purchase your handbook you’ll take a short online interview where you will be asked questions relating to FMLA (Family Medical Leave Act) and provided language for that policy. This interview process will indicate what policies your business is subject to. Does your employee handbook cover city policies? Where applicable the handbook covers city specific policies. What happens when new “laws” or “policies” are released in my state?

Employee

'Be prepared to be busy and to be hurried on to the job.' What don't you like about working at Terminix? 'I disliked the poor training and time scheduling jobs, also the lack of product.' What suggestions do you have for management? 'Need to improve the quality of work and products.'

All ServiceMaster employees have been assigned a network login. If you cannot log in, your password has expired and must be reset before you can access the site. Please follow the instructions below. While on the ServiceMaster network, please follow the instructions located below to set your security questions and reset your password. Ask your manager for assistance if you cannot get on the company network. Do NOT call the ServiceDesk or Access Management to reset passwords.

While on the ServiceMaster network, please follow the instructions located below to set your security questions and reset your password. Ask your manager for assistance if you cannot get on the company network. Do NOT call the ServiceDesk or Access Management to reset passwords.

You need the ability to create and close sales.' What don't you like about working at Terminix? 'I dislike the sales aspects. I just don't feel like Sales is a position for me. I gave it a try, but I just don't think I'm a salesman.

This ensures that all the federal and state provisions and language requirements are included and legally compliant. After each provision you will review the provided language and have the ability to amend or replace that language with your own. Can we send a printed version to some employees and provide others with online access? Your employee handbook is hosted online for you and your employees to access privately and securely. You also have the option to print copies. Professional printing services are available at an additional cost. Are you able to update the employee handbook once you have created it?

Do NOT call the ServiceDesk or Access Management to reset passwords.

Terminix Employee Handbook

Be sure supervisors know the importance of prompt reporting, and to pass along any reports of injury to your claims coordinator as soon as they hear about them. • Employees will be brought back to work as soon as they are medically able.

Terminix supposedly built on Christian values but routinely have to work on Sundays and on Christmas!' What suggestions do you have for management? 'To work more as a team with employees and not concoct rules to encourage a negative work environment. To be the corporation as advertised in company handbook. Quit making up new rules, policies and regulations for the sake of doing so.

For a customized handbook, the SHRM Employee Handbook Builder takes the work out of creating and maintaining an employee reference manual, and it offers both digital and printer-friendly access to the output. With state-specific filters and customizable fields offering pre-populated staff policies and procedures, the platform’s drag-and-drop, step-by-step interface is simple to use.

All ServiceMaster employees have been assigned a network login. If you cannot log in, your password has expired and must be reset before you can access the site. Please follow the instructions below. While on the ServiceMaster network, please follow the instructions located below to set your security questions and reset your password.

Terminix Employee Human Resources

When the new president, Matt Stevenson, came in there was hope that Terminix would finally get back to the basics. The bureaucracy just keeps growing.

Note: All Occupations includes all occupations in the U.S. Bureau of Labor Statistics, Employment Projections program Employment of pest control workers is projected to grow 8 percent from 2016 to 2026, about as fast as the average for all occupations. Some people may choose to control pests themselves rather than pay for professional pest control services. However, the growing number of invasive species, such as stink bugs, may increase demand for pest control services. Job Prospects Job opportunities are expected to be good. The limited number of people seeking work in pest control and the need to replace workers who leave this occupation should result in many job openings.

In San Diego, CA What do you like about working at Terminix? 'I enjoyed the ability to mange all aspects of the individual branch. The new experience that I was involved with daily were also nice.' Do you have any tips for others interviewing with this company? It is a great place to work, just insure that your employement contract covers all items discussed at the time of hire.' What don't you like about working at Terminix?

We have a bunch of upper management that just can't seem to get a clue on how to run a pest control company. There is so much ineffectual work that they want service managers to do, that there isn't time to get to it all unless you want to consistently work 12-14 hour days. Getting promoted is starting to feel like it is a 'who you know' deal. If you like to interact with new people on a regular basis, and enjoy finding ways to connect with people, and are willing to just do your job. This place is great for you I enjoy everything about my job. The issues I have are limited to operating procedure.

The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $22,650, and the highest 10 percent earned more than $55,080. In May 2017, the median annual wages for pest control workers in the top industries in which they worked were as follows: Exterminating and pest control services $34,120 Most pest control workers are employed full time.

Ask your manager for assistance if you cannot get on the company network. Do NOT call the ServiceDesk or Access Management to reset passwords.

Resources

'Unless you have no other options, learn the job and make your calls.' What don't you like about working at Terminix? 'The lack of concern for customers.

Incorporating workers' compensation into your employee handbook shows your staff that you take work injuries seriously. It can also save you trouble with legal issues and employee relations down the line. Consider including these points in your policy: • Employees must report work injuries right away.

Terminix employee handbook

The branch I work for currently does not have any real objectives to work with it's one thing today something different tomorrow. My only advice is worry about what it takes to earn your money the rest will fall in into place.

To inspect and treat sites, workers must often kneel, bend, and crawl into tight spaces. When working with pesticides, pest control workers must wear protective gear, including gloves, goggles, and, when required, respirators. Injuries and Illnesses All pesticide products are reviewed and approved by the Environmental Protection Agency (EPA) and workers must follow label directions. Some pest control chemicals are toxic and can be harmful to humans, so care should be taken when using such chemicals.

Please enable javascript to play this video. Quick Facts: Pest Control Workers $34,370 per year $16.52 per hour High school diploma or equivalent None Moderate-term on-the-job training 78,900 8% (As fast as average) 6,500 Pest control workers remove unwanted pests, such as roaches, rats, ants, bedbugs, mosquitoes, ticks and termites that infest buildings and surrounding areas. Pest control workers must travel to a client’s home or business.

Terminix Employee Reviews

Do NOT call the ServiceDesk or Access Management to reset passwords.

With the Handbook Builder, you can build, access, and update your handbook from any computer with a browser and an internet connection. Your handbook is hosted on secured servers and can be made available over the web to employees with real-time updates you provide.

Pest control workers inspect a building and its premises for signs of pests. Pest control workers remove unwanted pests, such as roaches, rats, ants, bedbugs, mosquitoes, ticks, and termites that infest buildings and surrounding areas. Pest control workers must travel to a client’s home or business.

Even if an injured employee can't return to his or her regular job right away, providing transitional work as soon as possible reduces your claim costs and increases the likelihood that the employee will recover smoothly. • Fraud is not tolerated.

Took this job out of desperation.' Do you have any tips for others interviewing with this company? 'Take it while searching for something better. All pest control companies are the same, so pick another industry.'

'I enjoyed the training and positive attitudes. Terminix has good rewards and is an overall excellent company.' Do you have any tips for others interviewing with this company? 'Make sure you understand what you are getting yourself into. If you're in Sales, then you need to expect sales.

All ServiceMaster employees have been assigned a network login. If you cannot log in, your password has expired and must be reset before you can access the site. Please follow the instructions below.

Workers often kneel, bend, and crawl into tight spaces to inspect sites. Because there are health risks associated with pesticide use, workers are trained in pesticide safety and, if required by the product label, sometimes wear protective gear, including respirators, gloves, and goggles. Working evenings and weekends is common. State laws require pest control workers to be licensed.

Pest control training can usually be completed in less than 3 months. After completing the required training, workers are qualified to provide pest control services. Because pest control methods change, workers often attend continuing education classes. Licenses, Certifications, and Registrations Most states require pest control workers to be licensed. Licensure requirements vary by state, but workers usually must complete training and pass an exam.

The everyday policies offered in the SHRM Employee Handbook Builder reflect the latest federal and state workplace compliance guidance, as vetted by the platform’s legal partner, Jackson Lewis. As a SHRM Employee Handbook Builder subscriber, you receive regular alerts for any state or federal law changes that occur during the annual subscription term. Are you already subscribed and saving time building and updating your employee handbook? OPEN BUILDER Build, Update, & Customize Your EMPLOYEE HANDBOOK Online with One Simple Tool!​ Creating and updating an employee handbook can be overwhelming, costly and expose you to unnecessary risk. With SHRM’s Employee Handbook Builder (EHB) you’ll save time, money and get peace of mind that your handbook is up-to-date with today’s ever changing employment policies. The SHRM Employee Handbook Builder is a browser-based system, unlike software products that require you to download files onto your desktop.

What don't you like about working at Terminix? Hall & oates hit songs. 'The vision is not what I am looking for and the opportunies are none.' What suggestions do you have for management? 'Listen to the employees' voice on how to make the company better.'

Advancement Pest control workers typically advance as they gain experience. Applicators with several years of experience often become supervisors. Some experienced workers start their own pest management company.

'The company had gone through consolidations that limited my ability to advance.' What suggestions do you have for management? 'You need to become more flexible. Forcing everything to fit a formula created limited ability to grow for both employees and customers.' In Hayward, CA 'Working at Terminix was challenging but an excellant experience.' What do you like about working at Terminix?

The false sense of security conveyed to customers regarding warranty issues.' What suggestions do you have for management? 'Break the cycle of management failure by not creating an atmosphere where management needs to neglect customer base in order to reap rewards.'

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Terminix Employee Handbook Pdf

In Plantation, FL 'Work here in desperate times only.' What do you like about working at Terminix? 'I really didn't like anything and I was there for three years until I found a better career.

Terminix International Company, L.P.
TypeSubsidiary of Terminix Global Holdings, Inc.
IndustryPest control
FoundedMemphis, Tennessee, U.S. (1927)
FounderE.L. Bruce
HeadquartersMemphis, Tennessee, U.S.
Nationwide
ServicesTermite & Pest control
Revenue$1.798 billion (2019)
Number of employees
10,500
ParentTerminix Global Holdings, Inc.
Websitewww.terminix.com

Terminix International Company, L.P. is one of the largest pest control companies in the world, operating in 47 states in the United States and 22 countries around the world. It is a subsidiary of Terminix Global Holdings, Inc.[1]

History[edit]

In 1927, E. L. Bruce, owner of the E. L. Bruce Company in Memphis, Tennessee, wanted to find a way to protect the hardwood floors they manufactured from damage by termites and founded the Bruce Terminix Research Laboratory. In 1932, senior chemist Frank Lyons created the first termiticide, an insecticide specifically designed to kill termites. The company began to franchise under the name Bruce Terminix. In 1955, Terminix was the first company to offer a termite protection contract, with annual inspections and a guarantee. In 1957, franchisees began offering residential and commercial pest control services.[2]

In 1968, the E. L. Bruce Company, including Bruce Terminix, was sold to Cook Industries. The company began looking to expand its business both inside and outside of the United States and purchased a pest control company in Mexico. Terminix partnered with Sears, Roebuck and Company to offer pest control services under the Sears Termite and Pest Control name. In 1972, the company changed their name to Terminix International to highlight their expanded operations.[3]

ServiceMaster, a global holding company, purchased Terminix from Cook Industries in 1986.[1] It continued to acquire pest control companies, including former franchisees, to become the largest pest control company in the world by 1990. The company expanded into Europe in 1994 with the acquisition of Peter Cox PLC, a pest-control and wood preservation business in Britain.[1] In 2001, Terminix purchased its former partner, Sears Termite and Pest Control.[3] In 2007, ServiceMaster moved its main offices from Downers Grove, Illinois to the site of Terminix's headquarters in Memphis, Tennessee.

Over the first three months of 2009, Terminix acquired nine pest management companies across seven states.[4] In December 2012, Terminix closed six acquisitions adding over $10 million in revenue.[5] In 2013, Terminix acquired two Canadian pest control companies, Magical Pest Control, based in Toronto, and Vancouver-based Care Pest & Wildlife Control.[6] During the first five months of 2014, Terminix acquired eight pest and wildlife control companies in ten states.[7] Terminix's parent company, ServiceMaster, held its IPO in June 2014.[8][9] In November 2015, Terminix acquired the Utah-based company, Alterra Pest Control.[10]

Terminix Employee Reviews

In October 2020, ServiceMaster Global Holdings, Inc., sold its ServiceMaster Brands segment and associated trademarks to Roark Capital, and subsequently changed its name to Terminix Global Holdings, Inc., and its NYSE ticker symbol to TMX.

Products[edit]

Terminix Employee Handbook 2018

Terminix works with residential and commercial customers for pest control services including termite, mosquito and bed bug treatments, as well as insulation options.[2][11]

Terminix released the environmentally safe mosquito bait Attractive Targeted Sugar Bait in 2014. The garlic oil makes mosquitoes sick and kills 90 percent of the mosquitoes within three weeks.[12][13][14] The company also produces AllClear mosquito repellant, which is an all natural mix of essential oils.[citation needed]

Legal proceedings[edit]

In May 2008, termite inspectors in California sued ServiceMaster and its Terminix unit for failure to pay overtime, rest breaks, and other work-required expenses. Terminix held that termite inspectors were outside sales employees.[15][16] In June 2011, the U.S. District Court held that termite inspections are not sales activities.[17] The case was filed as a class action,[18] and class action case was denied, while Individual claims were allowed.[19][20]

In March 2016, Terminix settled with the United States Department of Justice over illegal use of banned pesticides in the United States Virgin Islands and the poisoning of a family vacationing there.[21] The family of four was poisoned when the unit below their rented villa was fumigated with the highly toxic methyl bromide, which has been banned from indoor use in the United States since 1984.

In 2020, “ An investigation by the Alabama Attorney General’s office and the Alabama Department of Agriculture and Industries revealed that Terminix engaged in a pattern of collecting annual termite protection premiums from Alabama consumers, but failed to deliver or provide the termite protection services promised in the contracts consumers had with Terminix.” The company agreed to a 60 million dollar settlement with the Department of Agriculture, largely directed at consumers.[22]

In popular culture[edit]

In 1971, Stan Freberg won Clio Awards for three of his radio commercials for Terminix, entitled 'Vintage Floorboards,' 'Interview,' and 'Blue Tennis Shoes.'[23]

In 1983, the movie Mr. Mom featured a reference to Terminix technicians.[24]

In 2010, Tim Heidecker and Eric Wareheim claimed at Comic-Con that they had partnered with Terminix for an upcoming release of their movie 'Blues Brothers 2012'. In this film, the Blues Brothers would take the roles of Terminix technicians.[25]

In June 2015, Terminix provided Attractive Targeted Sugar Bait around the clubhouse and golf course of TPC Southwind for the FedEx St. Jude Classic tournament.[26] That same month, Terminix released 'Mosquitonado,' a movie trailer parody during National Mosquito Control Awareness Week. The trailer featured Sharknado star Tara Reid.[27][28]

References[edit]

  1. ^ abcDavid Young (September 1, 1994). 'Servicemaster Acquires Pest-control Firm In Britain'. Chicago Tribune. Retrieved November 12, 2015.
  2. ^ abJoel McNeece (April 17, 2013). 'Sifting through history'. Calhoun County Journal. Retrieved November 12, 2015.
  3. ^ abJames Dowd (April 8, 2012). 'For president of Terminix, 'it's all about the culture''. The Commercial Appeal Memphis. Retrieved November 12, 2015.
  4. ^'Terminix Finishes Q1 With Nine Acquisitions'. The Principium Group. Retrieved November 12, 2015.
  5. ^Ed Arnold (January 23, 2013). 'Terminix closes year with six acquisitions in five states'. Memphis Business Journal. Retrieved November 12, 2015.
  6. ^Michael Sheffield (September 25, 2014). 'Terminix goes Canadian with acquisition'. Memphis Business Journal. Retrieved November 12, 2015.
  7. ^Michael Sheffield (May 22, 2014). 'Terminix acquires eight companies in five months'. Memphis Business Journal. Retrieved November 12, 2015.
  8. ^Michael Sheffield (August 4, 2015). 'ServiceMaster brands ignite growth in second quarter'. Memphis Business Journal. Retrieved November 12, 2015.
  9. ^'Terminix, Merry Maid parent serves up IPO'. STL Today. June 26, 2014. Retrieved November 12, 2015.
  10. ^Michael Sheffield (November 12, 2015). 'Local company continues to expand with latest bug buy'. Memphis Business Journal. Retrieved November 12, 2015.
  11. ^'Aon, Global Excess Partners, Terminix Partner to Deal with Bed Bugs'. Insurance Journal. June 13, 2011. Retrieved November 12, 2015.
  12. ^John Tozzi (May 19, 2014). 'Terminix's New Mosquito Killer? Garlic Oil'. Bloomberg. Retrieved November 12, 2015.
  13. ^Karel Holloway (June 12, 2014). 'Environmentally friendly mosquito control available in Texas'. Dallas Morning News. Retrieved November 12, 2015.
  14. ^'New Sugar-Based Mosquito Repellent Is Safe For The Environment And People'. Huffington Post. May 5, 2015. Retrieved November 12, 2015.
  15. ^Pablo et al. v. ServiceMaster Global (Terminix), CASE NO. 3:08-cv-03894-SI(U.S. Dist. Ct. N. Dist. CA(filed May 31, 2008).
  16. ^29 U.S.C. 213(a)(1). See generally Allan J. Schwartz, Who is employed in 'capacity of outside salesman' within the meaning of 13(a)(1) of Fair Labor Standards Act (29 U.S.C.A. 213(a)(1)), as amended.
  17. ^Pablo v.ServiceMaster Global Holdings, Inc., No. C 08-03894 SI, UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA, 2011 U.S. Dist. LEXIS 64969,(N.D. Cal., June 20, 2011, supra.
  18. ^AT&T Mobility LLC v. Concepcion, No. 09-893, SUPREME COURT OF THE UNITED STATES, 131 S. Ct. 1740; 179 L. Ed. 2d 742; 2011 U.S. LEXIS 3367; 161 Lab. Cas. (CCH) P10,368; 22 Fla. L. Weekly Fed. S 957; 52 Comm. Reg. (P & F) 1179,(April 27, 2011).
  19. ^Pablo et al., supra.
  20. ^See Am. Pipe & Constr. Co. v. Utah, No. 72-1195, SUPREME COURT OF THE UNITED STATES, 414 U.S. 538; 94 S. Ct. 756; 38 L. Ed. 2d 713; 1974 U.S. LEXIS 42;(January 16, 1974).
  21. ^Shoichet, Catherine; Ganim, Sara (2016-03-30). 'Terminix fined $10 million; pesticide poisoned family in Virgin Islands'. CNN. Retrieved 30 March 2016.
  22. ^'$60 million settlement with Terminix over illegal business practices targeting Alabamians'. FOX10 News. Retrieved 2021-03-24.
  23. ^Clio Awards archive
  24. ^Thomas Schatz (2004). Hollywood: Cultural dimensions: ideology, identity and cultural industry studies. Taylor & Francis.
  25. ^Ohanesian, Liz (August 2, 2010). 'Tim Heidecker and Eric Wareheim Say They're Remaking 'The Blues Brothers' with Terminix's Help'. L.A. Weekly. Retrieved July 1, 2017.
  26. ^Michael Sheffield (June 9, 2015). 'Terminix taking down mosquitoes at FedEx St. Jude Classic'. Memphis Business Journal. Retrieved November 12, 2015.
  27. ^'What's Scarier Than a Sharknado? A 'Mosquitonado,' Says Terminix'. AdWeek. June 26, 2015. Retrieved November 12, 2015.
  28. ^Dan Solomon (June 25, 2015). 'Terminix Mocks The Mockbusters With 'Mosquitonado' Parody Trailer'. Fast Company. Retrieved November 12, 2015.

External links[edit]

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